Careers

Community Manager

Job Description

My Artist Page is seeking an energetic well spoken individuel to help drive execution of customer service strategies.

In your role as community manager with My Artist Page is to establish a superior level of customer service with our members and continuously communicate with them to ensure they are getting the most out of their use of the platform.

 

Responsibilities:
  • Foster key relationships with members / customers while ensuring customer feedback is received.
  • Assist members / customers on use of the platform.
  • Develop, implement, and manage customer relationship strategies across all assigned accounts.
  • Conduct customer reviews and compile feedback for the development team on platform improvements.
  • Assist new members with the onboarding processes and establish a superior level of customer service experience for our customers.
  • Compile and organize user data to present to management team weekly
  • Reach out to potential customers to introduce them to MAPs and invite them onboard for a free trial.
  • Research key influencers that we could reach out to about joining MAPs.
  • Engage with users on our social media platforms

Our Story

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Ready To Take The Leap?

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